TGIF cant count but scores on Customer Service

Last week I was craving for some cheesesticks and we coudn't think of any other place but TGIF in Ayala. 

So we decided to order Mozarella sticks, and Booby ordered "6pcs"Wings. 

The Mozarella Sticks were good CHEESYYYY LOL! 

Just like the TGIF mozarella sticks you buy from SNR. 

When the chicken wings arrived I was quite suprised when I saw it. 

Remember we ordered 6 pcs but I can only count 3, when we looked closely the tip of the wing was chopped to make it 6pcs I wish I've taken a photo of the lil chop part of the wing but I wasnt, I was really disappointed. The piece was the same size as my thumb finger. 

When the waiter approached us and asked is if we were enjoying our meal, I told him honestly that I'm enjoying my mozarella sticks but my wings NOOOO, he asked what was wrong, I told him that this isnt 6pcs its only 3! They called the manager and also approached us, he was appologizing that I wasnt satisfied with my meal, and he offered to send me another order of wings for free to make it all 6. I declined nicely, it wasnt really necessary, I just told him maybe he could change the 6 into 3 written in the menu so that next time they wont be receiving complaints from their customers. He said he will forward the concern to his boss. (I hope he does). When we got our bill, we were told to only pay for the cheesesticks, since I wasn't satisfied with the wings. 

For me TGIF has really good customer service, I didnt ask for the manager but they sent him right away to address my concern/complain. They are so concerned if their customers enjoyed or didnt enjoy their food which is actually plus points for a restaurant. 

I really enjoyed their food not just the "how many" part of my wings.LOL I really do hope they can fix that. 

I hope when I go back there will be changes already :)